Contact Us.

We’re here to help and answer any technical or sales related questions you may have. We look forward to hearing from you.

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UK HEADQUARTERS

Unit 4
Ripley Close
Normanton
Wakefield
West Yorkshire
WF6 1TB
England

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Office Hours

Monday – Friday: 9.00 am – 5.00 pm (GMT)

Frequently Asked Questions

We have gathered a list of our most frequently asked questions so that you can get answers to common questions straight away.

General

Where are Precision Devices products manufactured?

Preicison Devices products represent the very best in loudspeaker engineering and performance. All of our products are designed in the UK and manufactured in one of our dual manufacturing facilities in Yorkshire, England and Shenzhen, China so that we may best service the needs of our international client base.

Like all high-end products our component parts are sourced from only the world’s most reputable suppliers to guarantee optimal performance and reliability.

Built using a modular process with a carefully controlled blend of operator managed and automated processes with inspection and testing at key stages. No matter the origin. You can be sure if it carries the PD badge it will have been manufactured to the same high-level production standards and provide unrivalled performance, reliability and customer satisfaction.

Where can I buy Precision Devices products?

Precision Devices are available to buy from our international network of distributors / retailers. You can also shop for some products in confidence on Amazon UK. Any available models will have an Amazon link on their product details page.

How can I tell if my Precision Devices product is genuine?

Unfortunatley the pro audio market and internet are flooded with fake products.

In order to help combat counterfiet products we have introduced special security holograms on all PD products. This is combined with the inclusion of a product warranty card that also features the hologram. Difficult to reproduce, the hologram can be used quickly to verify genuine PD products.

We always recommend contacting your local Precision Devices distributor / retailer to ensure you are receiving genuine products and warranty support.

If you are in any doubt about the authenticity of any of our products please contact us directly.

What warranty does Precision Devices offer?

Genuinely hand-crafted in England and imbued with quality through every stage of the manufacturing process. Precision Devices products are the result of intelligent design, engineering excellence and world-class manufacturing standards.

Every PD product ships with a 3 year limited manufacturers warranty as long as it has been purchased from an authorised PD distributor or retailer.

Any product warranty claims should be made through the original retailer. An original and dated bill of sale will be required for any warranty service claims.

What is your minimum order quantity?

Precision Devices are able to service the needs of both large and small volume customers alike. Thanks to our dual manufacturing facilities we are able to offer international pro audio systems manufacturers competitive prices, fast lead times and efficient global delivery.

Our distribution and sales partners are also able to offer bulk discounts and ‘trade’ pricing to registerd business customers. Please get in touch with us to find out more.

Do Precision Devices offer loudspeaker system design assistance?

Sorry, we don’t offer system design support to individuals other than the cabinet design plans on offer in the resources and blog pages of our website.

Can you identify vintage Precision Devices products?

Precision Devices have been manufacturing loudspeakers for over 30 years. Unfortunately, we are unable to provide technical support or respond to individual requests for information related to specifications and model numbers of products whose sales were discontinued more than 10 years ago. The technical data is no longer available for these vintage or obsolete models. 

Technical

Is it possible for me to repair my own PD components?

We strongly recommend that you seek professional support for any product repairs to ensure long-term performance and that the correct repair processes are adhered to.

You can also find instructions for cone and diaphragm replacement on our resources page.

How do Precision Devices measure loudspeaker performance?

Our R&D team use FEA (finite element analysis), along with state-of-the-art modelling and design software
to ensure each component and, ultimately, the final product performs to its fullest potential. High-level
investment in this area means we continue to develop and innovate, pushing the boundaries in acoustic
design, and material technology.

We are equipped with the latest Klippel KA3 Analyser, Scanning Virbrometer and Suspension Part Measurement systems along with Audio Precision APX systems for loudspeaker analysis, development and end-of-line testing.

What are T/S (TSPs) Parameters?

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How do Precision Devices measure power ratings?

Sorry, we don’t offer system design support to individuals other than the cabinet design plans on offer in the resources and blog pages of our website.

What is loudspeaker EBP?

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